Program Operation Guidelines

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    All UNH/PSU students studying away must meet the UNH Study Away Eligibility criteria at the time of application and departure.

    Prior to departure

    • Faculty shall review the Risk Management Resources onlineÌýhere.
    • Students shall receive information on theÌýUNH International Travel Assistance And Insurance ProgramÌýand download theÌýÌýif applicable. UNH International Travel Cards are available from the Education Abroad officeÌýor can beÌýdownloaded here.
    • Students and accompanying faculty and/or staff must register their trip in theÌýUNH International Travel Registry.
    • Students and accompanying faculty and/or staff, when visiting a different country, should open their International SOS Assistance App and select "Share Location" to receive alerts and emergency communication about the new place. This should be done every 48 hours while traveling to keep your new location active.
    • Students should be registered with the U.S. Department of State. This can be done online at:Ìý.
    • Faculty Leader shall subscribe to receiveÌýU.S. Department of State.
    • Faculty Leader shall collect and have available on-site a copy of the following for each student. Additional copies will be given to the department chair and the Global Education Center:
      • Health Information Form (from Student Application)
      • Emergency Contact Information (from Student application)
      • Passport details pages (pages with picture and signature)
      • International flight arrival/departure details if there isÌýno group flight or if the participant is traveling separately
    • Faculty Leader shall provide the college dean, department chair, UNH Education Abroad, and participants with the following
      • Program leader contact information (on-site cell phone number, etc.)
      • A contingency plan for your students if an emergency occurs (meeting places, etc.), including what they should do if the leader becomes incapacitated. Use the UNHÌýEmergency Plan Template.
      • Up-to-date program itinerary that includes where the group will be on a daily basis, where the group will be staying each night, address and phone number for every accommodation on the itineray, phone/email contacts for all persons involved with hosting the group.Ìý

    UNH Emergency Contact Numbers

    • International SOS Alarm Center
      ÌýÌýÌýÌýÌýCall collect: Ìý+1-215-942-8226
    • UNH Police 24-Hour Emergency Dispatch
      ÌýÌýÌýÌýÌý+1-603-862-1212
    • UNH Education Abroad/Away USA (Office Hours: Mon-Fri 8 am-4:30 pm E.S.T.)
      ÌýÌýÌýÌýÌý+1-603-862-2398
    • UNH Education Abroad Contact Number
      ÌýÌýÌýÌý +1-603-767-8547

    In the case of a crisis situation

    • Your first responsibility is the safety and well-being of program participants. Do whatever is necessary, whether this means obtaining prompt and appropriate medical attention, or obtaining embassy or police intervention.
    • Immediately after doing everything possible to assure participants' safety, first contact International SOS for security and/or medical assistance and advice, then contact the University Emergency Group (UEG) via UNH Dispatch. The appropriate UNH representative in Durham will coordinate UNH's response to the crisis, including contacting family members, if necessary.
    • Depending on the nature of the emergency, notify the local U.S. embassy or consulate about the crisis, and follow any procedures they require.
    • Keep a detailed factual record of the crisis development and your actions, including dates, times, and names and contact information for all involved, especially local emergency assistance (doctors, police, consular officials, school contacts).

    The Education Abroad office must be kept informed on a regular basis in the event of an ongoing crisis

    • Individual students may choose to return to the U.S. Every reasonable effort will be made to allow them to continue their academic program on campus. Refund policies are outlined in the Student Handbook and in the Understanding and Paying Your Tuition Bill Handbook.

    Evacuation

    • Decisions on program cancellations and evacuations will be made by the International Travel Risk Review Committee.
    • A plan for evacuation will be developed through consultation with you, International SOS, UNH Police, local U.S. embassy or consulate, and other appropriate individuals and organizations.
    • The plan would be transmitted to you in confidence and UNH would continue to work closely with you throughout the process.

    Please review allÌýUNH study abroad policies, including travel risk and restrictions, study abroad fees, and studying abroad following or during health withdrawals.

    To streamline the process and to ensure compliance with the UNH Education Abroad policies, the Education Abroad office usesÌýÌýfor program matching, application, and registration purposes. Please contact the Education Abroad team for more information and assistance.

    Required form for overnight International Field Trips.